“It’s a brave new world. The old rule book has been thrown out.” – most of us With the closure of all casinos and most restaurants it certainly can be said that the hospitality industry is in a period of adversity. Most understand that things…
Category: innovation and technology
Operational Strategies for the New Reduced Levels of Available Staff
What are you going to do when “the well runs dry”? New Challenges Many properties are challenged these days with a dwindling supply of available new staff member candidates. Whether due to increasing minimum pay rates, generational differences of staff desiring different work conditions and…
Innovation: Using a Whole Property Approach
By Craig Pendleton – President National Foodservice Consulting, Inc. Published in Indian Gaming Magazine October 2018 PDF: Innovation: Using a Whole Property Approach What is the purpose of innovation? Innovation (def) noun – the action or process of innovating, a new method, idea, product,…